The ordering process

step by step

STEP 1 | SELECT & SUBMIT

Select a product and choose finishes from available library (if applicable), add wanted quantity to your project, and a quote will be submitted for review.

STEP 2 | ORDER ACKNOWLEDGEMENT

A CraftPoint Concepts associate will review the order request and confirm product availability, site requirements, and pricing and coordinate delivery options. Client will receive an itemized estimate that includes; product availability confirmation,* installation, estimated freight, and product lead time.

STEP 3 | PROCESS PAYMENT
Upon review and approval of Order Acknowledgement, an invoice will be sent to Client. Order fulfillment will begin after receipt of 50% deposit payment.
STEP 4 | SCHEDULE DELIVERY
A CraftPoint Concepts associate will coordinate delivery instructions with Client. Upon delivery, a final balance due invoice will be sent.